Privacy Policy

Compass Rose Farm Sanctuary Inc
Effective Date: 6/01/2025
Last Updated: 6/18/2025

1. Introduction

Compass Rose Farm Sanctuary Inc ("CRFS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, donate to our organization, participate in our programs, or interact with us in any way.

Contact Information:

  • Address: 622 Flatwoods Rd, Spencer, IN 47460
  • Email: compassrosefarmsanctuary@gmail.com

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following information when you:

  • Make a donation or sponsor an animal
  • Sign up for tours or educational programs
  • Apply to volunteer
  • Subscribe to our newsletter
  • Contact us through our website or other means

This information may include:

  • Name and contact information (email, phone, mailing address)
  • Payment information (processed securely through third-party processors)
  • Emergency contact information (for volunteers and tour participants)
  • Demographic information (age, interests, etc.)
  • Communication preferences
  • Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information
  • Location data (general geographic area)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve our website functionality
  • Provide personalized content

You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

  • Process donations and animal sponsorships
  • Schedule and coordinate tours and educational programs
  • Manage volunteer applications and activities
  • Send newsletters, updates, and important communications
  • Respond to your inquiries and provide customer service
  • Improve our website and services
  • Comply with legal obligations
  • Maintain records for tax and regulatory purposes

4. Third-Party Services

We work with trusted third-party service providers to help us operate our website and provide our services:

4.1 Payment Processing

  • Stripe: Processes donations and payments securely
  • Memberstack: Manages recurring donations and memberships

4.2 Email Marketing

  • Brevo: Manages our email newsletters and communications

4.3 Website Analytics

  • Google Analytics: Analyzes website traffic and user behavior
  • Google Search Console: Monitors website performance in search results

4.4 Data Protection with Third Parties

  • We only share information necessary for these services to function
  • All third-party providers are required to protect your information
  • We do not sell or rent your personal information to any third parties

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise share your personal information with third parties except:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights and safety
  • With your explicit consent

We may share anonymized, aggregated data that cannot identify you personally for research or promotional purposes.

6. Email Communications

6.1 Newsletter and Updates

  • We may send you newsletters, animal updates, and information about our programs
  • You can unsubscribe from these communications at any time
  • Unsubscribe links are included in all promotional emails

6.2 Transactional Emails

  • We may send essential communications related to your donations, sponsorships, or tours
  • These emails are necessary for our services and cannot be opted out of

7. Data Security

We implement appropriate security measures to protect your personal information:

  • Secure data transmission using SSL encryption
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage of physical and electronic records

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this privacy policy
  • Comply with legal, accounting, and reporting requirements
  • Maintain historical records of our donors and supporters

Generally, we retain donor and volunteer information indefinitely for organizational continuity and tax compliance purposes.

9. Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For volunteers and tour participants who are minors (but over 13), we may collect emergency contact information and parental consent forms as required for safety purposes.

10. Your Rights and Choices

You have the right to:

  • Access the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided at the end of this policy.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of the sale of personal information (note: we do not sell personal information)

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

For significant changes, we may provide additional notice through email or website announcements.

13. International Users

Our website and services are operated from the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Compass Rose Farm Sanctuary Inc
622 Flatwoods Rd
Spencer, IN 47460
Email: compassrosefarmsanctuary@gmail.com

We will respond to your inquiry within a reasonable timeframe.

Compass Rose Farm Sanctuary Inc is a 501(c)(3) nonprofit organization. This privacy policy is effective as of 6/01/2025 and applies to all information collected by CRFS.